Privacy Policy
Supporting Hands is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you visit our website or interact with us:
- Personal Information: We may collect your name, email address, postal address, phone number, and any other information you voluntarily provide when you contact us, sign up for newsletters, or participate in our programs.
- Communication Data: Information you provide when you communicate with us via email, phone, or other means.
- Usage Data: We automatically collect information about how you use our website, including your IP address, device type, browser, pages visited, and referral sources.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and provide you with information about our services and programs.
- To send you updates, newsletters, and information about our events and initiatives if you opt-in to receive them.
- To improve our website and services by analyzing usage patterns and personalizing your experience.
- To comply with legal obligations and protect our rights and the rights of our users.
3. Sharing Your Information
We may share your information in the following situations:
- With trusted third-party service providers who assist us in operating our website, conducting our operations, or providing services to you, under confidentiality agreements.
- With legal authorities when required to comply with a legal obligation or protect our rights.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Security
We implement reasonable security measures to protect your personal information. However, please be aware that no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your information.
5. Your Choices
You can exercise the following rights regarding your personal information:
- Access, correct, or delete your personal data.
- Opt-out of marketing communications at any time.
- Request the data we hold about you.
To exercise these rights or if you have any concerns about your privacy, please contact us at enquiries@supportinghandsne.org.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their personal information, please contact us, and we will promptly delete the information.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date. We recommend reviewing this policy regularly for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Supporting Hands
Address: 31 Eastbourne Rd, Middlesbrough, TS5 6QS
Phone: 01642 825 926
Email: enquiries@supportinghandsne.org
Last updated: 18/09/2024
